JCPenney in Tacoma, WA Closed now

Reviews about JCPenney

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  August 09, 2020, by Eddie James
  I had to return a coat on Dec 30. They didnt have the size I needed. They ordered it and said it'll be in the following week. Well that week has come and gone. I called the store and they gave me another date. Well that date has pasted as well. I drove to the store just to see if the size I needed was available in the store. No luck at all. I talked to the clerk and I was given another date. To my surprise that date has past. Today is Jan 26, this took place on Dec. 30. Not satisfied at all. I think I will have to cancel this order and look else where. No calls or updates from the store. Bad customer service. They are usually pretty good. Not this time.
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  June 24, 2019, by steven Lukenbach
  Took my boy in to get a haircut for school showed them a simple haircut with a hard part in the cut and they said they don't feel comfortable doing that I get that part. But when I say just do a medium fade and short on the top then the stylist says I still don't feel comfortable with that and kicks my son out of her chair that's what I don't get. So unprofessional and disrespectful to customers. A simple fade and you call yourself a stylist even when you can't do that. Kicking is out of the salon on top of all of it great work ladies I will take my son else where.