Kay Jewelers in Tacoma, WA Closed now

Reviews about Kay Jewelers

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  February 04, 2019, by Kt J
  Yikes! Please don't make a purchase here with an expectation of hassle free shopping. You may also want to drop the expectation of the competency level of the staff completing simple things such as ring sizing. The (very nice) ring I purchased disappeared for 3 months and finally came back - damaged and missing a stone. Management decided it was not returnable because of their 60 day policy even though they were the ones that had it for almost 90 days. The older gentleman who sold me the ring and set up a Kay card for me was extremely rude until he figured out HE was the one responsible. Their products are shiny in the store and duller than dull outside. Guess I should have taken my business elsewhere.