Shell in Tacoma, WA Open now

Reviews about Shell

• ★ ☆ ☆ ☆ ☆

  July 16, 2019, by Shaina Kilpatrick
  I've had two bad customer service experiences here... I wanted to give it another shot last night... First the register gal was outside smoking talking to someone as I started to head inside...No big deal, maybe it's your break time...? Then, she took her sweet time to put out her cigarette then walk inside (still talking to someone). Come to find out the conversation is about how she wants to work at Starbucks ...Then something about the benefits are better...blah blah blah,...after 2-3 minutes of me standing there she STILL doesn't acknowledge me...I had to speak up to be acknowledged. After I ask what I needed I proceed to go back outside to my car. Then, she steps out to smoke the remainder of her cigarette and the store isn't being watched AT ALL. I really now hate this gas station. Prices aren't good and your customer service doesn't make it worth it either. 2/28/2017 - 19:20 - I really wish I would've gotten the woman's name...I should've said something right then, to her face so that she would not have treated anyone else the same way.